Tom Brake, Lib Dem MP for Carshalton and Wallington, today said that rail bosses at Network Rail and Southern Rail should lose any bonuses until a reliable and predictable service is provided by the company. The statement followed a meeting with Operations Director for Southern Rail, David Scorey, to discuss their inability to tackle frequent delays and cancellations.
Tom Brake with Director for Operations at Southern Rail, David Scorey.
The meeting follows a prolonged build-up of tension over the constant disruptions to the rail services through Sutton, Carshalton and Wallington. Mr Scorey stated that the delays were mainly down to 3 reasons:
The new track and signalling layout is much more complicated than anticipated and struggles to cope with the number of trains on the network
The new infrastructure is currently unreliable, but they claim this will be sorted by 2017
Navigation of the tracks is more complicated for the drivers than anticipated, meaning they need a longer familiarisation period
In a bid to address commuters’ concerns, Southern Rail is enhancing compensation for disrupted journeys, meaning that if a train is delayed by more than 30 minutes 12 times in a month, passengers will be entitled to the rough equivalent of one free day of travel.
Tom Brake is running a campaign to try and improve transport services in Sutton. This includes not only an improvement to rail services into Central London, but also bringing the tram to Sutton and reintroducing the night bus. You can find out more about his campaign at:
After the meeting Tom Brake said:
“As a regular commuter into central London, I share the frustrations of many local residents who find that the constant disruption to Southern Rail services into London affects their work and can frequently make them late and stressed out! Until these problems are sorted out, no one at Southern or Network Rail should expect a bonus.”
“I am, however, pleased to have been reassured that the problems that we have all been experiencing will, eventually, be resolved. Unfortunately this is not expected to be possible until 2017, so there’s going to be a lot more disruption and disappointed passengers until then.”