A fairer deal for commuters

In the last few years, we’ve heard it all; not enough drivers, countless signal failures, last minute cancellations, overcrowded trains, appalling customer service and an embarrassing delay and repay scheme. The service offered by train operators like Southern and Thameslink is dreadful. 

Furthermore, the current "delay and repay" compensation system doesn't work.

How does it make sense that passengers only get some compensation for a journey that normally takes 30-45 minute into central London if their journey is delayed by 30 minutes or more? It’s simply not fair.

That’s why I’m calling for 50% compensation of a single fare to be made available for a delay of 15-29 minutes, with 100% compensation offered for delays of 30 minutes or more as part of the changes to the ‘Delay Repay’ scheme.

If you agree with me that we need to sort out Southern and Thameslink’s substandard service now, add your name below to support my calls for fairer compensation and I'll keep you updated on the latest developments.

539 signatures

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Showing 366 reactions

  • Lucy Langham
    signed 2017-07-18 09:11:51 +0100
  • Olivia Whaley
    signed 2017-04-03 15:09:32 +0100
  • aarti nathwani
    signed 2017-01-05 09:29:34 +0000
  • Catherine Tsola
    signed 2016-12-07 16:16:58 +0000
  • Abdul Aziz Adil
    signed 2016-11-18 13:34:53 +0000
  • Dominic Collyer
    signed 2016-11-07 13:42:20 +0000
  • David Clark
    signed 2016-09-09 09:09:41 +0100
  • Paul Harbinson
    signed 2016-08-25 14:37:29 +0100
  • Anthony Hodge
    signed 2016-08-25 12:11:18 +0100
  • Ian Hadley
    signed 2016-08-24 10:59:47 +0100
  • Sophia Scholfield
    signed 2016-08-16 22:27:47 +0100
  • Philip Ray-Jones
    signed 2016-08-16 12:13:56 +0100
  • John Todd
    signed 2016-08-05 14:37:44 +0100
  • Douglas Bell
    signed 2016-07-27 10:33:46 +0100
  • Zoe Denny-thomas
    signed 2016-07-25 16:52:05 +0100
  • Wayne Jones
    signed via 2016-07-18 19:30:13 +0100
  • Jim Murphy
    @Blue_Ridge_Team tweeted link to this page. 2016-07-15 09:07:48 +0100
    Sign the petition: Improving train services http://www.tombrake.co.uk/trains?recruiter_id=86793
  • Jim Murphy
    signed 2016-07-15 09:07:23 +0100
  • Lee Gibbs
    signed 2016-07-12 01:37:11 +0100
  • Sarah Elphick
    signed via 2016-07-10 21:02:17 +0100
  • David Hill
    signed 2016-07-10 11:04:16 +0100
  • Francesca Portway
    signed via 2016-07-09 13:52:11 +0100
  • Tracey Nicholls
    posted about this on Facebook 2016-07-09 08:46:54 +0100
    Sign the petition: Improving train services
  • Tracey Nicholls
    @tc_nicholls tweeted link to this page. 2016-07-09 08:46:51 +0100
    Sign the petition: Improving train services http://www.tombrake.co.uk/trains?recruiter_id=54623
  • Tracey Nicholls
    signed 2016-07-09 08:45:32 +0100
  • Alison Wakefield
    signed 2016-07-08 21:11:51 +0100
  • Bonnie Ward
    signed 2016-07-08 19:32:31 +0100
  • Setrag Chilingirian
    signed 2016-07-08 19:06:54 +0100
  • B Staquey
    signed 2016-07-08 18:38:39 +0100
  • Katherine Chu
    signed 2016-07-08 18:21:22 +0100
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