A fairer deal for commuters

In the last few years, we’ve heard it all; not enough drivers, countless signal failures, last minute cancellations, overcrowded trains, appalling customer service and an embarrassing delay and repay scheme. The service offered by train operators like Southern and Thameslink is dreadful. 

Furthermore, the current "delay and repay" compensation system doesn't work.

How does it make sense that passengers only get some compensation for a journey that normally takes 30-45 minute into central London if their journey is delayed by 30 minutes or more? It’s simply not fair.

That’s why I’m calling for 50% compensation of a single fare to be made available for a delay of 15-29 minutes, with 100% compensation offered for delays of 30 minutes or more as part of the changes to the ‘Delay Repay’ scheme.

If you agree with me that we need to sort out Southern and Thameslink’s substandard service now, add your name below to support my calls for fairer compensation and I'll keep you updated on the latest developments.

539 signatures

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  • Daniel Down
    signed 2016-02-23 07:37:50 +0000
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  • Samuel Burke
    posted about this on Facebook 2016-02-22 08:09:54 +0000
    Tom Brake the local MP at hackbridge station this morning giving out leaflets about his latest campaign. Definitely one to back!
  • Sam Burke
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  • Alyson Parkes
    posted about this on Facebook 2016-02-21 18:34:45 +0000
    Sign the petition: Improving train services
  • Alyson Parkes
    @AlysonParkes tweeted link to this page. 2016-02-21 18:34:42 +0000
    Sign the petition: Improving train services http://www.tombrake.co.uk/trains?recruiter_id=72414
  • Alyson Parkes
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    signed 2016-02-19 19:16:02 +0000
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  • Gemma Heath
    posted about this on Facebook 2016-02-19 08:00:46 +0000
    Sign the petition: Improving train services
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    posted about this on Facebook 2016-02-19 07:54:19 +0000
    Sign the petition: Improving train services
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    posted about this on Facebook 2016-02-19 07:42:51 +0000
    Sign the petition: Improving train services
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    Sign the petition: Improving train services
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